Managing leases just got easier. TM
For general questions, please review the Frequently Asked Questions.For a summary of lease abstracting planning and standards, you may find the Lease Abstracting Basics a helpful tool.
For existing or potential Abstract Pro users , the Abstract Pro User Guide (pdf) provides a comprehensive step-by-step tool for learning how to use Abstract Pro .
For additional questions or for sales information, please feel free to e-mail or call toll-free (800) 631-1632. We will make every effort to reply as soon as possible, usually within one business day.
Frequently Asked Questions (Support Main)
Please review for common questions on software requirements and compatibility for Abstract Pro.
1) What software do I need to operate Abstract Pro?
2) How much hard drive space is required for Abstract Pro?
3) How do the trial copy versions work?
4) How does your software license work?
5) Why do I have to "name" each copy of your software?
6) How can I purchase your software?
7) Do you offer technical support?
8) How many lease abstracts can Abstract Pro handle?
9) Why don't the buttons work if I run Abstract Pro in Excel 2000?
1) What software do I need to operate Abstract Pro?
Abstract Pro operates on any PC running Microsoft Excel 97 or newer software versions for Windows.
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2) How much hard drive space is required on my PC to run Abstract Pro?
For Abstract Pro, the initial file size is less that 500 KB (1/2 megabyte). As lease abstract records are added, the file size grows proportionately, with an average user of 100 records require less than 750 KB (3/4 megabyte).
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3) How do the trial copy versions work?
Our trial software is a FREE, fully functional copy with no time limitation so you can take as much time as you like to evaluate how the software works without being limited by time or bothered by "nag" prompts.
Abstract Pro has a limitation of a total number of records (abstracts) allowed of 5 on the trial copy.
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4) How does your software license work?
Each Software License for Abstract Pro may be used on up to ten (10) computer stations (plus back-up copies).
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5) Why do I have to "name" each licensed copy purchased? Each Software License copy of Abstract Pro which are customized with the desired name (Property, Client or Portfolio)?
This name is included on all reports and helps provide copyright protection for the software.
In essence, Abstract Pro licenses are sold for each Property, Client or Portfolio.
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6) How can I purchase your software?
You may purchase licensed copies of our software from our web site via secured server (PayPal) using any major credit card or using the order form with accompanying check for payment. Please e-mail questions or call (800) 631-1632 for other payment requests.
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7) What if I have questions or need assistance, do you offer technical support?
You can e-mail questions or call (800) 631-1632 and we will make every effort to respond within one business day. We are not equipped to provide telephone support without prior arrangement.
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8) How many lease abstracts can Abstract Pro handle?
Abstract Pro uses one row on an Excel spreadsheet for each lease abstract. Excel has over 65,000 rows available. While this is technically possible, the file size would likely be ungainly. From a few tens to a few hundred lease abstracts would be most practical.
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9) Why don't the buttons work if I run Abstract Pro in Excel 2000?
Excel 2000 incorporated a security feature to help protect against unwanted VBA/macros in files. If the security level setting is on "High", you will not receive a warning of macros in a file, and thus VBA/macros will not function. You can change the security setting in Excel 2000 by going to TOOLS/MACRO/SECURITY and changing the setting from "High" to "Medium". This should prompt a warning message when opening files with VBA/macros, in which case you will need to "Enable" the macros when opening Abstract Pro.
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